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Terms and Conditions

This web site is the property of TranzMoney Ltd ("the Company"). By using this web site, you ("the Client(s)") agree to the following Terms and Conditions. The Company may amend these Terms and Conditions at any time, and any changes will be posted here. Continued use of the website by you will be taken as acceptance of any changes. For this reason we recommend that Clients regularly review this page.

1. Use of Website
  This web site and its contents (including the trademarks and copyrights) are the property of the Company and may not be used without permission from the Company. All communication, postings, and uploads to this site become the exclusive property of the Company. You may not reproduce, modify or create works from material pulled off the site content. You may not remove any copyright, trademark or other intellectual property or proprietary notice or legend contained on this site or its contents.

You may not copy, distribute, modify, transmit, reuse, repost or otherwise display the website content for public or commercial purposes, without the express written consent of the Company authorising use for such purpose(s). Any copy of these materials or any portion thereof must include a copyright notice.

You agree that you will not use this site to violate any laws, or conduct any other activity that gives rise to some liability or otherwise harm the goodwill associated with our trademarks.

You may not use this site or any related services for any purpose that is unlawful or prohibited by these Terms and Conditions.

You may not use any device, software or action, including but not limited to, spiders, viruses, or worms, designed to damage or otherwise interfere with the site or to intercept or expropriate any system, data or personal information contained at the site.

You will not use the site or related services for chain letters, junk mail, spamming or to engage in illegal activities.

The Company may immediately terminate any or all of your rights to use this site, at any time, for any reason.

Once an order or instruction has been given by or on behalf of the Client it cannot be rescinded, withdrawn or amended without the Company's express consent.

The Company may (but shall not be obliged to) require confirmation (in such form as the Company may specify from time to time) from the Client of any order or instruction if the Company considers that such confirmation is desirable or that an order or instruction is ambiguous.

No payment will be made to a designated beneficiary until cleared funds have been received into the Company bank account or Client sub-account.

Client funds sent to either the Company bank account or Client sub-account must come from a bank account held in the Client's name. No third party or cash deposits will be accepted. Any costs associated with returning Client funds under these circumstances will be incurred by the Client and in no way will the Company be responsible for any associated costs.

Where required by law, the Company may have to deduct sums from the transfer amount in respect of any taxation liabilities.

All beneficiary bank fees are included in the transfer charge. If an individual's 'receiving bank' costs are deemed unreasonable by the Company, the Company will deduct this from the final amount transferred to the respective beneficiary account.

It is the Client's responsibility to ensure that the details provided to the Company at registration are kept up to date. The Company reserves the right to request further information pertaining to client accounts at any time. Failure to supply such information may result in limitation on usage of this service or suspension of account.

All transactions that have been crossed will receive the exchange rate which exists in the FX market at the time the crossing session takes place. The exchange rate will be the midpoint of the best bid and offer in the appropriate currency pair at that point in time. The bid and offer prices will be downloaded from an Interactive Brokers market data subscription.

Once the Company has received your cleared funds and made the transfer it can not be cancelled. If the transfer has resulted from a genuine mistake, the Company will attempt to retrieve your money. If successful this will incur a minimum fee of £30. The onus of proving such mistakes falls to the Client and must be communicated to the Company within 24 hours of supplying your funds.

Client funds must be received into the Company bank account or Client sub-account at least 10 minutes prior to the crossing session in order to be included in that crossing session. If the money arrives after the cut-off time, it will be processed when the next crossing session is held.

Crossing session times are 12pm and 4pm (UK time), Monday to Friday.

All funds received by the Company will be credited to a segregated bank account established and maintained by the Company with its bank. Funds in this account are not combined with funds belonging to the Company and the funds are not used by the Company other than for the purpose of money transferral agreed upon.

The Client must send the appropriate amount of funds, including fees owed to the Company, to the Company's bank account (or Client sub-account). If there is a shortfall in the amount available for onward transfer then the Company will deduct the appropriate fee owed to it before making the transfer.

In the event that the Company does not receive the funds within five (5) working days of receiving your online money transfer form, the transaction may be considered void.

In the event that the Company receives cleared funds that are less than the amount instructed for transfer on the Company money transfer form, the transaction may be deemed void. The return of any funds may incur a £30.00 fee.

In the event the Company receives cleared funds from the Client without a referenced account ID to enable the order to be identified, the transaction may be deemed void. The return of any funds may incur a £30.00 fee.

In the event that the Company receives cleared funds that have no associated transfer instructions submitted, no action will be taken. The Company will only deal and transmit client money upon receiving instructions via a transfer form sent from the Transfer Money web page.

The Company is not a deposit taking business. All deposits taken by the Company are for the specific purpose of money transfer. No interest will be paid out on deposits held by the Company for the duration of the transfer process. In addition, no interest will be paid on any Client sub-account balance.

In the event that the Company is experiencing technical difficulties, order processing will not be guaranteed to occur when it otherwise should.

The Company may make changes or improvements to the information displayed on this website, or to the products or services described herein, at any time, without notice.

No information contained in this website constitutes, nor should be construed as financial advice.

   
2. Disclaimer
  The information contained in this web site may contain errors or inaccuracies, and is provided to you "as is" for your informational purposes only, without warranty of any kind, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

In no event will the Company be liable to any party for any direct, indirect, special or other consequential damages relating to or arising out of the use, or inability to use this website, including specifically any lost profits, business interruption or loss of data, even if the Company is expressly advised about the possibility of such damages. This includes payments made to unintended recipients or payments made in incorrect amounts due to the input of incorrect information by members as well as acts of Government or Authority, and Acts of God (Force Majeure).

In no event will the Company be liable to any party for any direct, indirect, special or other consequential damages relating to any delays, losses, errors, or omissions resulting from the failure of any telecommunications or any other data transmission system and the failure of the central computer system or any part thereof.

If the Company deems it necessary to withhold payment to the Client's beneficiary in order to satisfy any legal or regulatory requirement (eg. in order for a transaction to be investigated further for Anti Money Laundering reasons), the Company is in no way responsible for any losses to the Client, the Client's beneficiary, or any other party that may occur as a result.

If the information provided by you is incorrect, the Company is not responsible for the consequences. For example, if you enter a wrong account number and the money goes to someone who was not suppose to receive it, the Company is not responsible for the fact that you entered the wrong information. If your money fails to arrive due to the fault of the Company you will be entitled to a full refund in the form of credit to your bank account.

This web site may contain links to other websites which are not under the control of the Company. These links are provided only for the user's convenience and the Company is not responsible for the contents or transmission of any website to which a link is provided. The Company does not endorse any such websites and does not make any representation that they are error or virus free. The disclaimer of warranties above also applies to any linked website.

   
3. Indemnification
  You agree to indemnify, defend and hold harmless the Company, its subsidiaries, affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including without limitation attorneys fees) arising from: (i) your use of the site and any of our related services; (ii) your violation of these Terms and Conditions; and (iii) intentional wrongdoing of any kind. The Company reserves the right, at our expense, to participate in the defense or settlement process.
   
4. Jurisdiction
  The Company controls and operates this site from its headquarters in London, United Kingdom, and makes no representation that the site is appropriate or available for use from other locations. If you use the site from other locations, you are responsible for compliance with applicable local laws. The Client shall be bound by and agrees to hold the Company harmless against all obligations and responsibilities imposed by foreign laws. This Agreement is governed by the Laws of England and Wales in the United Kingdom. All disputes or claims arising out of use of the site will be resolved in the Courts of England and Wales.
 
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